Pakistan Telecommunication Company Limited (PTCL) has taken proactive measures to mitigate the impact of the recent AAE-1 submarine cable outage, which disrupted internet connectivity for users across the country. By adding additional bandwidth, PTCL has significantly improved internet performance, offering much-needed relief to customers.
Despite these efforts, PTCL cautioned that some users might still experience slower speeds on Meta-related services, including WhatsApp, Facebook, and Instagram, particularly during peak usage hours. The company assured its users that these disruptions are being actively addressed to restore seamless connectivity.
The Ministry of IT and Telecom, alongside Pakistan Telecommunication Authority (PTA) and PTCL, is closely monitoring the situation to ensure a comprehensive resolution. This collaborative approach underscores the government’s commitment to minimizing the impact of such disruptions on businesses, educational activities, and everyday communication.
The AAE-1 submarine cable, one of the critical components of Pakistan’s international internet infrastructure, plays a vital role in maintaining high-speed connectivity. Outages like these highlight the importance of robust contingency plans and alternate routes for internet traffic to prevent widespread service interruptions.
PTCL expressed gratitude to its customers for their patience and understanding during this challenging period. The company reaffirmed its dedication to fully restoring internet services and improving network resilience to avoid similar issues in the future.
The incident has also reignited discussions about the need for diversified and redundant submarine cable systems to reduce reliance on a limited number of international links. As Pakistan’s digital economy continues to grow, ensuring reliable internet connectivity remains a top priority for both public and private sector stakeholders.
This latest development is a reminder of the challenges faced by countries relying on undersea cables for global connectivity. However, PTCL’s swift action and the coordinated response by IT authorities demonstrate the importance of agility and collaboration in overcoming such setbacks.
