Pakistan Telecommunication Authority has published its latest broadband Quality of Service report covering the country’s fixed internet providers, though the format of the report makes it difficult to draw clear nationwide comparisons between operators. The survey assessed 34 fixed broadband operators across 24 cities during the second quarter of 2026, evaluating each against key performance indicators including network availability, bandwidth utilization, latency, jitter, and throughput.
The report does not provide an overall operator ranking or a single aggregate compliance score for each internet service provider. Instead, operators are evaluated only in the specific cities where testing took place, meaning a single provider can appear fully compliant in one city while falling short in another. This structure means major nationwide providers such as PTCL, Nayatel, and NTC do not receive a subscriber weighted analysis that would reflect their overall service quality across their full customer base.
The disparity in results is evident in individual cases covered by the report. PTCL, for instance, achieved full compliance in Multan but recorded only partial compliance in Gwadar, where it posted the survey’s lowest compliance score at 42.86 percent. Similarly, NTC passed in Sukkur but registered only partial compliance in Gwadar. Several smaller regional operators, including providers in cities such as Abbottabad, Karachi, and Quetta, achieved full compliance scores in the areas where they were tested, though the city specific nature of the report limits how these results can be compared against larger, more geographically dispersed operators.
As in previous Quality of Service reports, Pakistan Telecommunication Authority advised operators found to be non compliant to improve their network capacity, but did not disclose any specific enforcement action or a timeline for operators to achieve full compliance. The absence of a consolidated scoring system or clear pass and fail determination continues a pattern seen in earlier PTA broadband assessments, leaving consumers with city level data points rather than a straightforward basis for comparing overall service quality across the country’s fixed broadband providers.
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