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SBP Directs Banks To Implement Digital Onboarding For SMEs With Video KYC And Data Tools

  • November 11, 2025
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State Bank of Pakistan (SBP) has directed commercial banks, microfinance banks, and Development Finance Institutions (DFIs) to adopt end-to-end digital onboarding for Small and Medium Enterprises (SMEs) under updated prudential regulations. This new framework allows financial institutions to leverage technology-based solutions such as video KYC, GPS tracking, and geo-tagged onboarding data to verify business owners and their premises. By embracing digital verification, SBP aims to streamline SME financing, reduce manual documentation, and enhance the overall efficiency of credit delivery.

Under the updated guidelines, all SME credit-related documentation, including renewals, declarations, and agreements, will be accepted digitally. Banks and DFIs are required to execute e-agreements using secure digital signature platforms, ensuring authenticity and compliance. Additionally, financial institutions may rely on anchor-issued confirmations for SMEs onboarded through validated partners such as manufacturers, distributors, digital aggregators, and online platforms. The initiative is designed to improve user experience by reusing information collected during account opening across credit assessment procedures, minimizing redundancy and reducing processing times. Where statutory or regulatory data is already available through authorized third-party sources, banks will not need to collect it directly from applicants.

The revised framework also emphasizes monitoring and risk management for SME financing. Banks and DFIs are instructed to establish digital mechanisms to track operational and financial performance, including account activity, stock reports, and other verifiable metrics. Institutions are expected to develop their own digital credit scoring models or partner with fintechs and third parties to assess SME creditworthiness. These models will incorporate transactional data, cash flow records, bank account activity, and digital supply chain information, providing a more accurate evaluation of an enterprise’s financial health. By integrating these tools, financial institutions can make informed lending decisions and reduce exposure to credit risk.

SBP has further clarified the categorization of enterprises under the revised definitions. Micro Enterprises are defined as having annual sales turnover up to Rs. 30 million, Above Micro Enterprises between Rs. 30 and 150 million, and Medium Enterprises between Rs. 150 and 800 million. Startups less than five years old fall under Startup SEs or Startup MEs. Funding limits have also been specified, with Small Enterprises eligible for facilities up to Rs. 100 million and Medium Enterprises allowed financing up to Rs. 500 million from one or multiple institutions. Banks and DFIs may also deduct the value of liquid assets, including bank deposits, Pakistan Investment Bonds, Treasury Bills, and National Savings Scheme securities, held under perfected lien when calculating per-party exposure limits. The updated regulations aim to foster digital adoption, support SME growth, and create a more efficient and transparent financing ecosystem across Pakistan.

Follow the SPIN IDG WhatsApp Channel for updates across the Smart Pakistan Insights Network covering all of Pakistan’s technology ecosystem. 

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Related Topics
  • Alternative Data
  • banks
  • Credit Scoring
  • development finance institutions
  • digital banking
  • GPS
  • microfinance
  • Prudential Regulations
  • SBP
  • SMEs
  • Video KYC
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