In line with its commitment to providing comprehensive services to the public, the Balochistan government has inaugurated an e-service center in the provincial capital of Quetta.
These centers are not limited to Quetta alone; they are also being established in Gwadar, Khuzdar, and Loralai, with plans for further expansion to encompass other districts of the province in the near future.
Chief Minister Mir Abdul Quddus Bizenjo has taken a proactive approach in prioritizing projects that enhance public welfare, ensuring that essential facilities are accessible to the people, and improving service delivery across the province.
The introduction of the facilitation center in Quetta is anticipated to relieve the workload on the district government while ensuring efficient and timely service delivery for residents.
The primary objective is to bolster coordination and efficiency across various departments by offering citizens a one-stop solution for their needs.
In the initial phase of the project, the e-facilitation center will concentrate on delivering services from four key departments, with the aim of improving overall public service quality.
With the digitization of the revenue department, the e-service center now provides electronic services for land records, benefiting the general public. Additionally, this center has simplified the process of registration and fee submission in the excise and taxation department. Furthermore, obtaining essential documents like birth certificates and character certificates has become a hassle-free process.
Moreover, the e-service center has established a dedicated police desk to address and resolve public issues related to the police department.
In the future, the e-service center will also activate desks for the Federal Board of Revenue and NADRA, ensuring that all essential services are conveniently accessible to the public under one roof.