Sehat Kahani has announced a partnership with Pakistan’s Ministry of National Health Services, Regulations and Coordination to deliver digital healthcare support to communities across the country through connected digital care pathways, with the initiative focused on improving primary care delivery, strengthening continuity of care, and expanding healthcare coverage for people in underserved areas that have historically had limited access to qualified medical professionals.
The partnership builds on a foundation that Sehat Kahani established during one of the most consequential stress tests in recent healthcare history. When the Covid-19 pandemic struck Pakistan in 2020, the company’s existing network of e-clinics and telemedicine infrastructure became a critical channel for reaching patients at a time when physical healthcare facilities were either overwhelmed or inaccessible. The pandemic accelerated the adoption of digital healthcare in Pakistan in a way that years of advocacy had failed to achieve, and Sehat Kahani was among the few organisations that had the infrastructure already in place to respond at scale. The company expanded rapidly during this period, adding thousands of consultations through its platform and demonstrating that digitally delivered primary care could function as a genuine substitute for in-person visits rather than merely a supplementary convenience.
Co-founded by Dr. Sara Saeed Khurram and Dr. Iffat Zafar Aga, Sehat Kahani has since grown into one of Pakistan’s most recognised health technology platforms, operating a network of e-clinics staffed by trained lady health workers and connected to qualified doctors through its telemedicine platform. The model is designed specifically for communities where the barriers to accessing healthcare include both physical distance from facilities and the social constraints that limit many women’s ability to visit male practitioners. By placing female health workers at community touchpoints who can conduct initial assessments and escalate to remote physicians for consultations, Sehat Kahani has built a care delivery model that is both culturally sensitive and technically scalable across Pakistan’s diverse geography.
The current partnership with the Ministry of National Health Services, Regulations and Coordination takes this model into the formal public health system, giving Sehat Kahani access to a broader network of primary healthcare facilities and allowing the Ministry to leverage proven digital infrastructure to extend its reach into communities that the conventional public health system has struggled to serve consistently. The collaboration reflects a growing recognition within Pakistan’s health policy establishment that digital health platforms are not a niche supplement to the mainstream system but an essential component of any credible strategy to achieve wider healthcare coverage at the national scale.
Follow the SPIN IDG WhatsApp Channel for updates across the Smart Pakistan Insights Network covering all of Pakistan’s technology ecosystem.
