The Khyber Pakhtunkhwa government has introduced a fast-track domicile issuance system designed to reduce delays, improve transparency, and make the application process significantly easier for citizens across the province, integrating the system with the Dastak mobile application and the National Database and Registration Authority’s Civil Registration and Vital Statistics system.
The provincial government approved the reforms as part of a business process re-engineering model aimed specifically at improving efficiency, enhancing transparency, and facilitating citizens who have historically faced lengthy waits and repeated office visits when applying for domicile certificates. Under the new system, domicile applications that are verified through NADRA will be issued within a single day, a dramatic reduction from the processing times that have typically characterised domicile issuance in the province. Applicants who have not changed their residential address for up to three years will also be processed on a fast-track basis, recognising that stable, long-term residency cases require less verification scrutiny than more recent or frequently changing address records.
For cases involving address changes within the past one to three years, verification will be completed within three days, while more recent address change cases will be scrutinised by district committees within a ten-day window, reflecting a tiered verification approach calibrated to the relative complexity and risk associated with each category of application. Authorities said the domicile software will now be directly linked with the Dastak app and the NADRA Civil Registration and Vital Statistics system to streamline the overall verification process and substantially reduce processing delays that have previously affected applicants. Citizens applying under the new system will also be able to complete biometric verification through the NADRA Pak ID app or at E-Sahulat centres, giving applicants flexibility in how they complete the identity verification step without necessarily needing to visit a domicile office in person for that part of the process. Officials described the initiative as designed to eliminate processing delays in domicile issuance while ensuring greater transparency and convenience for the public, positioning the reform as part of a broader pattern of provincial governments across Pakistan integrating domicile, identity, and civil registration systems to reduce bureaucratic friction for citizens.
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