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E-Pay Punjab App Down, Payments Disrupted

  • August 3, 2024
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A critical technical glitch has brought the E-Pay Punjab mobile app to a standstill, causing widespread disruption to government services in the province. The app, used for essential payments such as stamp duty, token tax, traffic fines, and vehicle registration, has become inaccessible to users.

The Punjab Information Technology Board (PITB), the app’s developer, is currently working to rectify the issue. However, there is no official timeline for the restoration of the app’s functionality.

The outage has had a cascading effect on other government services. Traffic police departments across Punjab have suspended driving license-related operations due to their reliance on the E-Pay Punjab app.

The incident comes just weeks after a global cybersecurity outage affected numerous devices in Pakistan. While the initial issue was resolved, the E-Pay Punjab crisis highlights the vulnerability of digital infrastructure and the potential for widespread disruption when critical systems fail.

As the situation unfolds, citizens and businesses alike are facing significant inconvenience due to the app’s unavailability.

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Launched in 1967 internationally, ComputerWorld is the oldest tech magazine/media property in the world. In Pakistan, ComputerWorld was launched in 1995. Initially providing news to IT executives only, once CIO Pakistan, its sister brand from the same family, was launched and took over the enterprise reporting domain in Pakistan, CWPK has emerged as a holistic technology media platform reporting everything tech in the country. It remains the oldest continuous IT publishing brand in the country and in 2025 is set to turn 30 years old, which will be its biggest benchmark and a legacy it hopes to continue for years to come. CWPK is part of the SPIN/IDG Wakhan media umbrella.
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