After an hours-long outage that affected the chat application for thousands of users, Microsoft Corp. announced on Thursday that MS Teams was back online for some users.
The Redmond, Washington-based business identified the issue as
“on a recent deployment that featured a failed link to an internal storage service,” although it did not specify how many people were impacted.
The business stated,
“We’re seeing a lot of reports that customers can access Microsoft Teams, and many functions are starting to be restored.”
MS Teams is a crucial component of business operations since employees utilise it to plan their workflow, communicate internally, and message one another.
There were more than 4,800 incidents of people who reported issues with MS Teams on Wednesday, said Downdetector.com, which tracks outages by collating status reports from sources including user-submitted errors on its platform.
As of 12:15 AM ET, 530 users are now impacted, according to Downdetector.
Additionally, the site monitoring company previously revealed that there were over 150 instances of users reporting problems with Microsoft Office 365.
According to a tweet from Microsoft, there will be downstream effects to several Microsoft 365 services that integrate with Teams, including Microsoft Word, Office Online, and SharePoint Online.
The statement read,
“We’ve taken action to divert some traffic to provide some respite within the environment.
As the demand for remote business-oriented teleconferencing and messaging tools surged and became a crucial component for organisations during the COVID-19 pandemic as people worked from homes, Microsoft stated in its earnings call in January that MS Teams had surpassed 270 million monthly active users.”
Other big technology companies have also been hit by outages in the past year, with a near six-hour disruption at Meta Platforms keeping WhatsApp, Instagram, and Messenger out of reach for billions of users last October.