The Khyber Pakhtunkhwa government has launched a QR-based digital identity platform named Khyber Pass, designed to centralize access to public services across the province. Inaugurated by Chief Minister Ali Amin Khan Gandapur at the Chief Minister’s House, the new system integrates with NADRA and other government databases, making it the first digital identity platform of its kind in Pakistan.
Khyber Pass allows residents to access various public services through a unified digital account linked to a QR code, eliminating the need for repeated document submissions or multiple visits to government offices. It is intended to streamline interactions between citizens and government departments, reduce administrative bottlenecks, and improve overall transparency in service delivery. At present, three government services are accessible through the new platform, with plans underway to bring all provincial services—including the Sehat Card—into the system.
According to the Chief Minister, the initiative is part of a broader strategy to digitize governance and deliver citizen services directly to households. The platform is expected to significantly ease access to key sectors such as healthcare, education, taxation, property registration, licensing, and more. Gandapur stated that improving public service delivery is central to his administration’s goals and reflects the broader reform agenda supported by PTI Chairman Imran Khan.
He noted that digitization efforts have already yielded substantial savings and operational efficiencies for the province. Through digital management of challans alone, the government saved approximately Rs. 3 billion. Additionally, reforms in the health sector, particularly through enhanced monitoring of the Sehat Card program, helped cut costs by Rs. 13 billion despite increased utilization. These achievements have contributed to the strengthening of the provincial treasury, which now stands at Rs. 190 billion since the current government took office.
Gandapur emphasized that strengthening the IT department remains a critical priority to support continued innovation and citizen trust in digital systems. He pointed out that Khyber Pass is not just a technological initiative but a practical step toward decentralizing government access and improving accountability. Citizens will no longer be required to visit multiple departments to access services, reducing time and costs for individuals while enabling more efficient governance.
The QR-based system introduces a secure and scalable model for identity verification, which can be expanded to include biometric features and cross-platform service integration in future phases. By consolidating personal data and service history into one secure digital account, the platform is expected to make provincial service delivery more inclusive and responsive.
Khyber Pass positions KP as a leader in digital transformation at the provincial level and reflects ongoing efforts to implement citizen-centric governance reforms. The integration with national databases and expansion plans further align with the country’s broader digital policy framework and ambitions for transparent, technology-driven public service management.
