For the modernization of its mission-critical Charging and Billing infrastructure, Pakistan Telecommunication Company Limited (PTCL) has inked a strategic deal with Whale Cloud Technology.
At a ceremony conducted at PTCL HQ in Islamabad, Nadeem Khan, Acting CEO and Group CFO, PTCL & Ufone, and Chen XiaoWei, President South Asia, Whale Cloud Technology, signed the deal. Along with senior executives from both organisations, Jafar Khalid, Group CTIO (Development), PTCL & Ufone, Saad M Waraich, Group CTIO (Operations), PTCL & Ufone, and Ayaz Ahmed, Vice President, Whale Cloud Technology, Pakistan, attended the occasion.
This major transformation marks a significant step towards PTCL’s efforts to deliver enhanced user experience to its valued customers. The initiative would also serve as a key enabler for offering the much-needed flexibility to fixed broadband consumers and corporate customers, by extending enhanced billing and invoicing options of their choice.
“PTCL, with its focus on offering client centric solutions, is investing in the modernization of its billing solution, to give state-of-the-art services to its customers,” said Nadeem Khan, Acting CEO & Group CFO, PTCL & Ufone. We are pleased to collaborate on this strategic project with Whale Cloud Technology, which is one of the leading vendors in the Business Support Systems category in important regions throughout the world.”
“We are tremendously grateful for the confidence that PTCL has given upon us by picking Whale Cloud Technology for this transformation journey,” said Chen XiaoWei, President South Asia, Whale Cloud Technology. This will have a good impact on the customer value chain, and we will strive to exceed PTCL’s expectations in terms of customer service.”
PTCL continues to be at the forefront of efforts that will pave the way for the latest Cloud-based solutions, allowing for the efficient delivery of new and innovative services to a wide range of customers.
Source: www.techjuice.pk\
