PakistanPost is the primary and the largest postal operator of Pakistan with almost 44,000 employees that provide “to the door” service from more than 13,000 post offices across the whole country. Recently, the postal service has launched a tracking app to facilitate the customers.
At the launch of the app, the chief guest was Murad Saeed the Federal Minister for Communications and Postal Service. Moreover, the PostalServices federal secretary, director general along with other officers also attended the ceremony. It was revealed at the ceremony that the government wants to make Pakistan Post a customer friendly, self-sustaining and technology-driven entity in the digital world of today.
It is expected that the mobile app will upgrade the services of the state enterprise and keep the customers of Pakistan Post informed about the whereabouts of their parcels. Furthermore, the mobile App contains various contents such as: Track and trace; Register complaint; Postal services; Tariff; Postcodes; Locate post office; and Contact us.
According to the officials, the mobile application will help the customers to track and trace their parcels whether they are local or international via RFID stickers. Pakistan Post has also announced a 72-hour export parcel service as well. A home pick up service will also be provided to facilitate the females, aged people and the entrepreneurs working from home.
With the new app customers will be provided the quickest possible COD reconciliation where they will be able to check the delivery time as well as routing track of their parcel.