Pakistan has entered 2026 with widespread internet performance issues, as nationwide services remain degraded more than 48 hours after users first began reporting problems. The ongoing disruption has affected both fixed broadband and mobile data users across the country, with upload speeds being particularly impacted. Confirmation of the continued issue came from Nayatel’s official X account, which acknowledged that customers are still experiencing the same performance problems that began over two days ago.
According to Nayatel, users across multiple cities remain affected by persistent upload speed degradation, indicating that the issue has not yet been resolved at the backbone level. Nayatel relies on fiber connectivity provided by Transworld, which serves as a primary backbone operator for several internet service providers in Pakistan. As a result, the disruption is not limited to a single ISP but has extended to multiple networks that depend on the same infrastructure. This has amplified the scale of the problem, leaving a significant portion of the country’s internet users dealing with reduced service quality during workdays and peak usage hours.
Independent testing conducted by local tech media outlets has confirmed that the issue is not restricted to Nayatel customers alone. Users on PTCL broadband, as well as mobile data subscribers on networks such as Zong and Ufone, have also reported noticeable slowdowns and unreliable upload performance. In several cases, users have stated that activities requiring stable upstream connectivity, including video calls, cloud uploads, remote work tools, and online classes, have been severely affected. The degradation appears to be consistent across different access technologies, suggesting a broader network level issue rather than isolated last mile faults.
The lack of clarity around the cause and resolution timeline has added to user frustration. As of now, there has been no official estimate on when services will return to normal. While Nayatel has acknowledged the problem publicly, other major service providers, including PTCL and mobile network operators, have yet to issue detailed statements explaining the nature of the disruption or outlining corrective measures. The absence of regular updates has left users relying on social media platforms for limited information, with many expressing concern over the impact on productivity and digital services.
Pakistan’s increasing reliance on internet connectivity for business operations, digital payments, education, and communication has made prolonged service degradation more disruptive than in previous years. With a growing number of users working remotely and businesses depending on cloud based systems, even partial network instability can have wide ranging effects. Industry observers note that backbone level issues often require coordination among multiple stakeholders, which can extend restoration times, especially when redundancy options are limited or traffic rerouting is constrained.
Until official updates are shared by Nayatel, PTCL, or other major internet providers, users will have to continue coping with reduced performance. The ongoing situation has once again highlighted the importance of resilient national internet infrastructure and transparent communication during service disruptions. For now, customers across Pakistan remain in wait mode, hoping for clarity and restoration as the degradation continues into the third day without a confirmed resolution schedule.
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