NADRA of Pakistan has announced the issuance of unique lifetime CNICs for individuals with disabilities and organ donors. This initiative is set to enhance the convenience and recognition of these groups, ensuring they receive better services and support across the country.
Under the recently approved amendments to the National Identity Card Rules of 2002, NADRA will issue special ID cards that will carry a distinctive wheelchair symbol. This symbol will help identify individuals with disabilities and organ donors, making it easier for them to access a range of public and private sector services. The new ID cards are designed to be lifetime cards, ensuring that holders will not need to renew them, which can often be a burden.
The new initiative will cover two key groups: persons with disabilities and organ donors. The CNICs for persons with disabilities will feature the universally recognized wheelchair logo, which will serve as a mark of identification and signify the special assistance or accommodations they may require. These cards will be available to all Pakistani citizens, including those living abroad, providing them with an inclusive means of identification. The B-Forms (Juvenile IDs) for special children will also include the wheelchair symbol to ensure that even younger individuals with disabilities receive the same level of recognition and support.
To receive the lifetime CNICs, individuals with disabilities will be required to register with the relevant federal or provincial authorities. This registration process is crucial for ensuring that the individuals are accurately recognized and that their needs are addressed in public service delivery.
Equally significant is the provision for organ donors, who will also be issued a special lifetime CNIC that carries both the wheelchair and donor symbol. This new card will allow registered organ donors to be easily identified and recognized for their vital contribution to saving lives. To receive this special card, individuals must first register with the relevant organ donor registration authorities, ensuring that the process is streamlined and transparent.
NADRA has confirmed that the official notification regarding these changes will be published in the upcoming Gazette of Pakistan, after which the amendments will come into force. This step is part of a broader strategy by the government to improve accessibility and inclusivity for citizens with special needs, ensuring that they have the same rights and opportunities as others.
In addition to these major changes, NADRA is also modernizing its service delivery system. The authority recently announced that it would be replacing its outdated website with a new mobile app designed to offer a more secure and user-friendly platform for accessing services such as national ID cards, NICOPs, POC, and B Forms. This decision follows complaints of fraud and issues faced by overseas Pakistanis when trying to access services online. The mobile app will be fully operational by January 17, and the website will be deactivated. This move aims to streamline the process and ensure that citizens, especially those living abroad, have access to services more efficiently and securely.
In further efforts to improve service delivery, NADRA is expanding its physical presence by opening three new regional centers in Azad Jammu & Kashmir, Gwadar, and Gilgit-Baltistan by March 31, 2025. These centers are expected to provide better access to NADRA’s services in remote areas, where citizens have previously faced difficulties accessing necessary documentation.
Furthermore, the government is actively working on setting up NADRA offices in 19 more tehsils across Pakistan. This expansion is expected to bring NADRA services closer to the public, addressing the needs of citizens in smaller towns and rural areas.
Amid these advancements, NADRA has also been taking action to address security concerns regarding its online verification system. There have been reports of misuse by some police officials, who allegedly provided sensitive personal data to criminals and scammers. In response to this, NADRA has implemented 24-hour passport processing counters at Mega Centers in major cities like Karachi and Islamabad. This measure aims to increase transparency, reduce fraudulent activities, and ensure that citizens’ data is protected.
The issuance of lifetime CNICs for persons with disabilities and organ donors, combined with NADRA’s efforts to modernize its services and improve accessibility, marks a significant leap forward in creating a more inclusive and efficient system in Pakistan. This initiative not only supports individuals with specific needs but also strengthens the integrity of the national identification system, ensuring that all citizens are recognized and treated equitably in the digital age.