The federal government has launched a new mobile application titled “Apna Meter, Apni Reading” aimed at giving electricity consumers greater control over their billing process. The app enables users to upload a photo of their electricity meter reading on a specific date, which will then be used to calculate their bill. This initiative has been designed to reduce overbilling, bring transparency into the electricity billing system, and resolve common complaints faced by consumers. The mobile app is part of wider efforts to digitally reform service delivery within the energy sector.
According to the Ministry of Energy, the app is available on both Play Store and App Store, and offers support in five different languages to ensure broader accessibility. In a move to protect consumer interest, the billing policy built into the app prioritizes fairness. If both the consumer and the official meter reader submit their readings, the lower of the two will be accepted. In cases where the consumer submits a reading on time, any subsequent reading by the official meter reader will be disregarded, eliminating discrepancies that often lead to billing disputes.
Power Minister Awais Leghari stated that the app would serve as a key tool in addressing the issue of overbilling. By involving consumers directly in the meter reading process, the government aims to reduce reliance on field staff while also creating accountability. He also highlighted that the app would be particularly useful for consumers who qualify for power subsidies, ensuring that billing errors do not affect their entitlements.
In addition to the app launch, Prime Minister Shehbaz Sharif has announced the immediate removal of the Rs. 35 PTV license fee from all electricity bills, another step aimed at reducing unnecessary charges. He also emphasized that this digital initiative aligns with broader reforms in the power sector. These reforms include changes to the boards of distribution companies (DISCOs), implementation of merit-based appointments, and steps to control circular debt.
The Prime Minister noted that Pakistan loses approximately Rs. 500 billion annually due to electricity theft and inefficiencies in the billing system. By digitizing processes and involving consumers more actively, the government intends to improve revenue recovery and reduce operational losses. Nationwide rollout of the “Apna Meter, Apni Reading” app has been directed to ensure uniform access and participation, reinforcing the administration’s goal of modernizing utility services through technology-driven solutions.
