Pakistan Software Export Board is calling on call center operators across the country to formalise their businesses through PSEB registration, offering a package of exclusive benefits designed to make compliance commercially attractive while giving registered operators access to infrastructure and support that unregistered businesses cannot access.
The benefits available to PSEB-registered call centers are directly tied to the operational challenges that the sector faces most acutely. Subsidised training and certifications allow companies to upskill their teams without bearing the full cost of professional development programmes, while secure VPN services address the connectivity reliability that international clients increasingly demand as a baseline requirement for outsourcing partnerships. VoIP approvals through PTA, processed on behalf of registered companies, ensure that call centers operate on compliant, smooth telephony infrastructure rather than the informal arrangements that expose unregistered operators to regulatory risk and service disruptions. For operators serving international clients, the combination of PTA-approved VoIP and secure VPN connectivity is particularly significant, as it directly affects the quality and reliability of the service being delivered.
The registration drive is being promoted in partnership with Markaz Industry Facilitation, and sits within the broader Tech Destination Pakistan framework under the Ministry of IT and Telecommunication. For Pakistan’s call center and business process outsourcing sector, which employs tens of thousands of people and represents a meaningful component of the country’s IT-enabled services export base, PSEB registration is the gateway to operating with the credibility and compliance that international clients require. Operators interested in registering can visit pseb.org.pk, call 0800-01010, or email support@pseb.org.pk, with the registration link also available at https://lnkd.in/dyJm7Sf.
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