Online marketplace aims to attract vendors and customers
with improved efficiency and automated processes
Goto.com.pk, one of Pakistan’s emerging online marketplace has successfully deployed Oracle Cloud including: ERP and SCM solutions to help improve business efficiencies, streamline inventory management and provide an enhanced shopping experience to customers. The management decided to add new capabilities to its shopping platform, including process automation to support real-time inventory and order management and 360-degree visibility of all operations and financials to improve decision-making. Through this partnership with Oracle, another goal is to improve the shopping experience significantly by using synchronized inventory management to ensure its online store only shows available products in its catalogue.
At ‘Grow with Goto’, a recent event held in Karachi, the company announced the deployment of Oracle ERP Cloud to their key stakeholders including vendors, payment partners and strategic partners.
Asadullah Khan, President and CEO of Goto.com.pk, recounted his experience with the audience when starting Goto.com.pk and shared his learnings from the minor setbacks that related to inventory management and order fulfillment, during their participation in the Great Online Shopping Festival (GOSF) organized by earlier this year.
“We learned a lot from our participation in the Great Online Shopping Festival (GOSF) and realized then that process automation is the way-forward for us, especially in the areas of inventory and order management. With Oracle, we are now better prepared to not only meet the increasing demand of customers when we scale up, but also manage our inventories better by streamlining our processes and vendor management processes.”
Syed Azam Abidi, Country Head of Applications Business, Oracle Pakistan said,
“Goto.com.pk is one of Pakistan’s top online marketplaces, which is no surprise given its focus on the customer and the innovative approach it is taking to bring small, local vendors on board. Already this year the number of online transactions it has processed has increased three-fold, so you can see how critical it is that Goto.com.pk simplifies and scales its business processes so it can continue to provide positive and personalized experiences to its consumers. It is exciting to see how Oracle’s cloud solutions and its built-in global business practices can help Goto.com.pk gain a competitive advantage.”
The launch event included presentations by Goto.com.pk‘s head of Marketing, Shamail Wasi, and head of Vendor Management, Adnan Mirza. Wasi elaborated on the diverse needs of the different types of consumers in the e-commerce space and how Goto.com.pk is working diligently to tailor its marketing strategies around giving people exactly what they are looking for. Wasi adds,
“Oracle’s Cloud Application Suites have enabled us to improve our offering significantly and we’ll continue to adapt to changing consumer behavior. We plan to continue to upgrade to the right set of tools and technology that enhances user experience and provide them with a seamless and personalized online shopping experience”.
The event also provided an opportunity for vendors and brand owners to collaborate with Goto.com.pk and develop a better understanding of how to establish brand recognition and success in the online market space.