The Capital Development Authority (CDA) is embarking on a transformative journey with the launch of its Digital Islamabad Project, a pioneering initiative designed to reshape the city’s administrative and technological landscape. Leading this ambitious endeavor is Nauman Khalid, a seasoned Grade 19 officer, who has been appointed to head the forthcoming Technology and Digitization department at CDA.
Nauman Khalid brings a wealth of experience to his new role, having previously served as the Director Technical at the Pakistan Telecommunication Authority (PTA). His expertise in technology and digitization is expected to play a pivotal role in modernizing CDA’s operations and services.
In his capacity as the Deputy Director Technical, Nauman Khalid will work closely with CDA’s top leadership to implement cutting-edge solutions and drive innovation across the organization.
At the heart of the Digital Islamabad Project lies the comprehensive digitization of all records and offices within CDA. This strategic shift toward a paperless system promises to streamline processes, enhance accessibility, and safeguard data security and accuracy.
A spokesperson from CDA commented, “The establishment of the Technology and Digitization department at CDA marks a significant milestone in the modernization of our city’s administration. With Nauman Khalid at the helm, we are confident in our ability to harness technology for the delivery of more efficient and citizen-centric services.”
The project also seeks to integrate various ongoing and upcoming projects in Islamabad with state-of-the-art technology, promoting seamless coordination and optimizing outcomes. By embracing cutting-edge digital solutions, CDA envisions an increase in the efficiency and effectiveness of its operations, while setting new benchmarks in urban development.
Among the benefits anticipated for citizens through the Digital Islamabad Project is the introduction of online complaint services, enabling residents to conveniently voice their concerns and provide feedback. Additionally, the department will proactively monitor social media channels to address issues and keep the public informed about CDA’s initiatives and developments.