Telenor Group has recently partnered with Google to make it easier for Telenor’s subscribers to manage their mobile data usage and price plans. Under the new partnership Telenor subscribers will be able to use Mobile Data Plan functionality in Android to manage their mobile data plans and receive relevant alerts when the user experience may be impacted by low data balance etc.
Moreover, with the Mobile Data Plan customers will be able to manage their mobile plans, receive useful notifications such as when they need to update their data plan, and also see and purchase relevant offers tailored to their mobile usage directly from their Android without having to install an app.
Telenor Group companies is among the first telcos to implement this, others include dtac in Thailand and Digi in Malaysia who have also launched this feature.
Svein Henning Kirkeng, Chief Marketing Officer, Telenor Group speaking on the occasion said, “This will provide our customers who use Android devices with a better experience in managing their mobile data usage, more personalized offers, and the option to receive alerts enabling easy data purchases in the moment when needed. It will reduce data anxiety and increase transparency. It’s very exciting that Digi and dtac are the first to launch this feature in their markets.”
Matt Klainer, Vice President, Consumer Communications Products at Google said, “Mobile carriers play a critical role in delivering great experiences to people through their networks and services. We’re excited to see Mobile Data Plan roll out and give Telenor’s customers a simple way to manage their mobile data directly within Android,”
Furthermore, in 2016 Telenor and Google had also collaborated on a Mobile Data Plan API, that alerted the Telenor customers in Thailand and Malaysia when they reached the end of their data quota while watching content in the YouTube app. It is stated the new feature is an expansion of this effort.