Pakistan Single Window has officially launched its mobile app as part of its continued effort to expand digital access to cross border trade facilitation services. The application is now available for download on both the Apple App Store and Google Play Store, extending the reach of the Pakistan Single Window platform by allowing the trading community to access essential trade services through a mobile interface rather than relying solely on desktop based systems.
The mobile app is designed to complement Pakistan Single Window’s existing digital ecosystem, giving importers, exporters, and customs clearing agents a flexible platform to stay connected with their trade activities from their smartphones. Users can monitor declaration progress, track regulatory compliance activities, and receive real time updates on customs clearance directly through the app. Beyond status tracking, the application provides visibility into regulatory and financial certificates while enabling users to carry out a range of time sensitive actions, including declaration cancellation, dray off requests, provincial cess exemption and waiver requests, and bank guarantee release requests.
The app also includes integrated payment management features, allowing users to generate Payment Slip IDs, view paid and pending PSIDs, access payment details, and make payments through linked Personal Deposit accounts. By centralizing trade related information and transaction updates on a single mobile platform, the app reduces dependence on desktop based operations, giving business executives, logistics managers, and supply chain teams the ability to oversee trade activities without being tied to a fixed location. Faster access to this information is intended to help stakeholders respond more promptly to regulatory requirements and complete pending actions in a timely manner.
The application also includes built in customer support channels, allowing users to lodge complaints, submit feedback, and directly contact the Pakistan Single Window Call Centre. The launch adds to Pakistan’s broader digital trade transformation efforts, which have included the integration of Pakistan Single Window with multiple government departments since the platform’s establishment under Pakistan Customs. By extending trade facilitation services to mobile devices, the initiative is aimed at giving businesses greater flexibility and transparency while strengthening the country’s unified digital trade ecosystem connecting regulatory authorities with the private sector.
Follow the SPIN IDG WhatsApp Channel for updates across the Smart Pakistan Insights Network covering all of Pakistan’s technology ecosystem.
