Syed Amin Ul Haq, Federal Minister of Information Technology and Telecommunications, has taken note of complaints about the nation’s subpar mobile and internet services. He also announced the creation of a telecom tribunal to hear complaints about the telecom industry.
Syed Aminul Haq, the federal minister of information technology, stated that the Pakistan Telecommunication Authority (PTA) has the responsibility of evaluating the quality of service in many areas of the nation. Issues with QoS are taken seriously by the regulator, who has in the past fined businesses.-0:40
According to Syed Amin Ul Haq, the IT ministry will meet with the telecom companies to discuss the issue of service quality, listen to their complaints, and attempt to resolve the issue through dialogue.
He also stated that efforts are being made to bring cases to the tribunal rather than the High Court and that work has begun to establish a separate tribunal for complaints pertaining to the telecom sectors. This work is currently in the final stages. The social media roles, he claimed, would be decided in the following few weeks.
