Chief Collector of Customs Appraisement (South) chaired a significant meeting on November 5, 2024, bringing together all Appraisement South Collectors and the Director of Reforms and Automation-Customs. The meeting focused on driving forward digital reforms, expediting the clearance of delayed shipments, and enhancing anti-corruption measures within the customs department.
During the meeting, proposals for digitalization put forth by the Directorate of Reforms and Automation were approved in principle. These proposals are now set to be taken up with the Board for swift approval. It was decided that if no feedback is received from the Board within a week, the Directorate will move forward with implementing the proposed changes independently, underscoring the urgency of digital transformation within the department.
One of the key initiatives discussed was the operationalization of the Faceless Assessment Hall. The Collectors of South Asia Pakistan Terminals (SAPT) and Port Muhammad Bin Qasim (PMBQ) were instructed to collaborate with terminal operators to ensure the necessary computer systems and network infrastructure are in place. The Faceless Assessment System is slated for launch by November 25, aimed at enhancing the efficiency of customs assessments by eliminating face-to-face interactions, thus reducing potential delays and enhancing transparency.
The meeting also addressed the issue of longstanding container congestion at Karachi’s ports. The Collector of PMBQ was directed to expedite the disposal of containers loaded with PVC scrap by November 15. Similarly, the Collectors of West and SAPT were tasked with speeding up the clearance of 509 containers of packing materials by revising reserve prices, hastening auction processes, and transferring containers to off-dock terminals to alleviate port congestion. The target for these actions was set for November 20, with a focus on improving port efficiency and reducing bottlenecks.
In addition to operational improvements, a strong emphasis was placed on combating corruption within the customs department. The Chief Collector reiterated a zero-tolerance policy for corruption and financial misconduct, warning that disciplinary action would be taken against any officials found engaging in such practices. Collectors were instructed to provide detailed reports on anti-corruption measures by November 20, as part of a broader effort to enhance accountability. Furthermore, the FBR plans to maintain stringent oversight to prevent corruption, with discussions also revolving around rewarding officials who demonstrate integrity and commitment to their duties.
The meeting concluded with a commitment to monitor the implementation of these decisions closely. The collective effort is aimed at fostering a more transparent, efficient, and digitally empowered customs environment, reflecting a broader push for modernization and integrity in Pakistan’s customs operations.