The Global System for Mobile Communications Association (GSMA) has urged the Pakistani government to reconsider the high taxes imposed on the mobile sector, arguing that they are hindering the country’s digital transformation and stalling the growth of key digital services. According to GSMA’s latest report, the tax burden is placing a significant strain on mobile consumers, particularly those from lower-income backgrounds, and preventing them from fully engaging with essential digital services that could drive economic and social growth.
Mobile connectivity, GSMA points out, is critical for the development of a modern digital economy, especially in emerging nations like Pakistan. Services such as e-commerce, telemedicine, online education, and mobile financial services rely on the accessibility and affordability of mobile devices and data plans. However, the high tax rates currently applied to mobile services and devices in Pakistan have led to reduced affordability, particularly for low-income households. This has created a digital divide, with many individuals, despite having access to mobile network coverage, unable to take full advantage of mobile internet and its associated services.
One of the most significant taxes contributing to this issue is the 15% Advance Income Tax and the 19.5% sales tax levied on mobile services. The GSMA report highlights how these taxes are exacerbating the affordability challenge, limiting the ability of a large segment of the population to access and utilize mobile services effectively. The association argues that this creates a barrier not only to the digital economy but also to broader economic participation, particularly in rural areas where access to technology is already limited.
The GSMA suggests that rationalizing the taxes on the mobile sector would have significant positive effects. By reducing the financial burden on consumers, mobile service usage would likely increase, thereby boosting revenue for mobile operators and contributing to the digital inclusion of a larger portion of the population. This, in turn, would stimulate various sectors of the economy by providing more people with access to essential online resources such as educational tools, healthcare services, and financial platforms.
Moreover, GSMA advocates for the reduction of mobile taxes as a means to encourage further investment in mobile network infrastructure. Lower taxes could enable mobile operators to invest more in expanding their networks, improving service quality, and deploying next-generation technologies, including 5G, across the country. As the mobile sector’s infrastructure improves, it would lead to better connectivity, increased consumer engagement, and enhanced digital services, propelling Pakistan’s digital transformation forward.
GSMA’s call for a review of the mobile sector taxes comes at a crucial time for Pakistan, as the government looks to accelerate its digital agenda and create an environment conducive to innovation and growth. Lowering mobile service taxes would not only improve the affordability of mobile services for millions of Pakistanis but also foster a competitive and future-proof telecommunications sector that can support the country’s development into a digital economy.
By taking action to revise the current tax structure, Pakistan could unlock the full potential of its mobile sector, creating greater opportunities for economic growth and digital inclusion in the process. The GSMA’s call for change highlights the need for forward-thinking policies that balance taxation with the need to foster innovation and expand digital access in emerging markets.