WEBDOC, a leading digital healthcare company from Pakistan, has officially expanded its footprint into the United Arab Emirates after receiving a commercial license from the Government of Dubai, authorized by the Dubai Health Authority. Granted in May 2025, the license marks WEBDOC’s formal entry into Dubai’s dynamic and rapidly expanding healthtech sector, which stands among the most competitive and innovation-driven markets in the region.
Since launching in 2017, WEBDOC has emerged as a transformative force within Pakistan’s digital healthcare and insurance space, delivering accessible, AI-powered solutions across sectors including health, legal, crop, and livestock. With a user base exceeding 65 million, WEBDOC has built an extensive ecosystem through strategic partnerships with all major telecom providers in Pakistan—Ufone, Jazz, Zong, and Telenor—as well as integrations with leading financial services platforms such as easypaisa, JazzCash, and various microfinance institutions. The company is known for designing personalized micro-insurance products, addressing critical service gaps for underserved populations, and setting new benchmarks for affordable digital healthcare delivery.
Under the leadership of CEO Asim Alam, the company’s regional ambitions gained momentum with its 2024 entry into Afghanistan through a strategic partnership with Etisalat Afghanistan. Now, by securing regulatory approval from the Dubai Health Authority, WEBDOC has unlocked access to a global healthtech hub and a significant South Asian expatriate community residing in the UAE.
Asim Alam emphasized the company’s enduring mission, stating, “When I founded WEBDOC nearly a decade ago, our business model was always deeply rooted in a people-first approach. Affordability and accessibility have remained at the core of everything we do. Securing the commercial license from the Dubai Health Authority is more than a regulatory milestone — it’s a testament to our ongoing commitment to deliver AI-driven, innovative healthcare solutions directly into the hands of everyday people, both in Pakistan and now in Dubai.”
The Dubai expansion not only enhances telehealth services for Pakistan-based users—offering access to internationally experienced doctors based in Dubai—but also introduces WEBDOC’s healthcare platform to millions of underserved South Asian expats in the UAE. The platform is designed with native language support, including Urdu, Hindi, Pashto, and soon Dari, ensuring that culturally contextualized healthcare remains accessible to diverse users who often face language and cultural barriers in traditional healthcare settings.
WEBDOC’s COO, Furqan Rasheed, highlighted the broader significance of this international move, noting that acquiring the DHA license marks a critical advancement in serving the healthcare needs of the South Asian and Afghan expatriate communities in the UAE. He added, “By integrating multi-language support—including Urdu, Hindi, Pashto, and Dari—into our platform, we aim to break communication barriers and offer personalized, culturally-relevant care to millions of South Asian and Afghan expats living in the UAE. Additionally, our customers in Pakistan will now have access to top-tier medical advice from experienced foreign doctors based in Dubai, bridging the gap between local and international healthcare expertise.”
WEBDOC’s expansion into Dubai sets the stage for deepening its cross-border telehealth offerings and reinforces its position as one of the region’s most influential and inclusive digital health platforms.
