Special Assistant to the Prime Minister on Industries and Production, Haroon Akhtar Khan, visited the Engineering Development Board (EDB) in Islamabad, where he reviewed the institution’s infrastructure and emphasized the need for complete digital transformation. During the visit, he was welcomed by Khuda Bux, CEO of EDB, and briefed on the available facilities, including emergency exits and safety protocols in the building.
Addressing EDB officials, Haroon Akhtar Khan outlined the Prime Minister’s directive for transparency and merit-based processes, stating that the EDB must transition entirely to a digital system to improve service delivery and institutional efficiency. He noted that digitization is a crucial step for organizations looking to operate on modern standards and deliver results in a measurable, transparent manner. Stressing the importance of reform, he remarked that EDB plays a central role in the development of the engineering sector and holds potential for contributing to Pakistan’s export growth.
Haroon Akhtar Khan also acknowledged the skepticism some members of the public hold about the effectiveness of EDB. He highlighted the importance of addressing these concerns through clear processes and a visible commitment to fairness. In his view, developing institutions that meet international benchmarks requires a consistent focus on competence and credibility. He reinforced the idea that a transparent and merit-driven approach could reshape public opinion and strengthen the institution’s standing.
A key announcement made during the visit was the introduction of a Complaint Redressal Portal, along with the formation of a dedicated committee to handle public grievances related to EDB. He said the portal would allow citizens and businesses to raise their concerns more efficiently and hold the organization accountable. Haroon Akhtar Khan confirmed that he is personally monitoring the EDB’s operations and performance, underscoring the government’s serious intent in transforming institutional behavior through digital tools and accountability.
He remarked that developed nations rely on results and outcome-oriented public service, and Pakistan must follow the same principle by ensuring that processes are designed with effectiveness and transparency in mind. The portal is seen as a practical measure to bridge the gap between public expectation and institutional responsiveness.
During his discussions with the EDB team, Haroon Akhtar Khan stressed the importance of collaboration, saying that institutional progress depends on collective efforts driven by a shared mission. He encouraged staff to align with the broader national agenda and embrace a performance-focused culture that can help the board evolve into a trusted and efficient body within the country’s industrial landscape.
The visit and accompanying announcements are part of a wider effort to modernize government-linked institutions and align them with digital governance practices that enhance public trust and service delivery.
