Computerworld, as technology media partner of PASHA ICT Awards 2026, is proud to feature the announcement of winners in the Government and Citizen Services subcategory. This category celebrates digital initiatives that are making public services more accessible, responsive, and convenient for citizens, recognizing institutions and companies that are using technology to bring government closer to the people it serves. As Pakistan continues to expand digital access to public services, this subcategory highlights the innovations working to simplify citizens’ interactions with the state.
NADRA secured the Gold Award for the Pak ID Mobile App, a solution built to make identity services more accessible and convenient for citizens on the go. By bringing core identity functions to a mobile platform, the app reflects a broader push toward more responsive, citizen-centric government services in Pakistan. This recognition underscores the growing importance of mobile-first approaches in delivering essential public services.
The Merit Awards went to two solutions advancing different areas of citizen service delivery. Sybrid Private Limited was recognized for Sybrid x PSW – KhizerBot, a solution focused on improving responsiveness in citizen-facing services. The Khyber Pakhtunkhwa Information Technology Board received recognition for DASTAK 2.0, a unified digital government service platform designed to bring multiple public services together under one accessible system. Together, these platforms reflect the growing emphasis on unified, responsive digital infrastructure across Pakistan’s provincial and federal government bodies.
The Government and Citizen Services subcategory at PASHA ICT Awards 2026 underscores the vital role that accessible, responsive technology plays in strengthening the relationship between citizens and the state. By recognizing achievements like the Pak ID Mobile App from NADRA, KhizerBot from Sybrid Private Limited, and DASTAK 2.0 from KPITB, PASHA continues to spotlight innovation that improves public service delivery nationwide. As citizen-centric digital platforms remain a key priority for government bodies across the country, this subcategory is expected to remain a significant area of recognition within Pakistan’s technology ecosystem.
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