Pakistan’s burgeoning digital economy faces a major hurdle as a government-imposed internet slowdown disrupts operations and threatens business viability. The slowdown, attributed to heightened internet traffic monitoring for security purposes, has caused internet speeds to plummet by 30 to 40% in recent weeks.
This has had a crippling effect on sectors reliant on fast and reliable connectivity, particularly call centers, e-commerce platforms, freelancers, and online businesses. Many are struggling to maintain operations due to the sluggish internet speeds, jeopardizing their very existence.
The situation has become so dire that businesses are considering relocating to countries with stable internet infrastructure. “It’s a discouraging situation for our customers,” said Shahzad Arshad, Chairman of the Wireless & Internet Service Providers Association of Pakistan (WISPAP). “The poor service quality is driving them away.”
Industry leaders warn of broader consequences if the slowdown persists. The inability to use VPNs due to increased surveillance creates additional hurdles for international businesses and freelancers. This not only damages Pakistan’s image as a hub for digital entrepreneurship but also threatens economic stability.
“Businesses are planning to move abroad due to unreliable internet,” said a Karachi-based e-commerce entrepreneur. “We can’t compete globally without fast and secure connections.”
With the government showing no signs of relenting on its security measures, the future of Pakistan’s digital landscape is uncertain. Businesses and consumers are left shouldering the burden of the slowdown.
A crucial question remains: at what cost to the digital economy is enhanced security pursued? A solution that balances security needs with robust internet access is urgently needed to prevent further economic damage.
