In a landmark move for women’s safety, Punjab Chief Minister Maryam Nawaz inaugurated Pakistan’s first virtual women’s police station, “Meri Awaz…Maryam Nawaz,” on Monday.
The virtual station aims to improve accessibility for women reporting crimes. Women can now file First Information Reports (FIRs) and receive guidance throughout the legal process – from investigation to trial – without visiting a physical police station.
Featuring a multi-channel approach, the station allows women to report issues anonymously through phone calls (15 helpline), live chat and video calls on the Women Safety App, the Punjab Police App, and the Safe City web portal.
“Meri Awaz…Maryam Nawaz”
prioritizes confidentiality, allowing women to report concerns without revealing personal details. The station also boasts a live video call function for visual communication with authorities.
IT-trained female communication officers will staff the station to assist complainants. Additionally, 100 emergency panic buttons have been installed across Lahore, directly connecting users to Safe City during emergencies.
Nawaz highlighted the panic buttons’ placement in universities, colleges, markets, and other public spaces, ensuring a rapid response to distress calls.
The initiative also introduces a new anonymous complaint mechanism. Women can now report crimes, police misconduct, and grievances through the 1787 Helpline and Safe City Authority web portal.
During her visit, Nawaz emphasized the importance of a women-friendly environment for officers and called for the swift completion of a dedicated hostel and daycare center.
The launch coincides with the introduction of “CM Maryam Nawaz Free Wi-Fi” in over 50 locations across Lahore. The event also saw officials showcase the region’s pioneering use of AI technology for issuing traffic challans.
