OGRA in collaboration with FBR and OCAC has launched the ‘Rahguzar’ mobile app to help consumers locate legitimate fuel stations across Pakistan. This app aims to enhance consumer convenience while ensuring transparency within the oil supply chain.
The ‘Rahguzar’ mobile app is equipped with Geographic Information System (GIS) technology, allowing users to easily identify authorized and legal fuel stations in their vicinity. By mapping these stations, the app helps consumers find safe, legal options while minimizing the risk of encountering illegal or unregistered outlets. The launch of this app marks a major step in Pakistan’s efforts to digitize and streamline its oil distribution process.
The launch ceremony of the ‘Rahguzar’ app was held at OGRA’s head office in Islamabad, with key officials from OGRA, FBR, and OCAC present. The app will not only assist consumers but also empower district governments and law enforcement agencies to identify illegal fuel shops or “box stations.” These unauthorized stations often evade regulation, posing risks to consumers by selling substandard fuel and overcharging. Through the app, users can report illegal outlets, ensuring that the public and authorities have the tools to maintain transparency and accountability in the oil industry.
One of the major features of the ‘Rahguzar’ app is its ability to allow consumers to register complaints regarding illegal outlets, overcharging, or quality-related concerns. By empowering consumers to take an active role in reporting violations, the app promotes integrity within the fuel industry and acts as a deterrent against illegal practices.
OGRA Chairman, during the launch, explained that the ‘Rahguzar’ app is just the first phase of a larger track and trace system aimed at boosting accountability across Pakistan’s oil sector. He emphasized that the initiative is designed to address the issues surrounding illegal petrol pumps, corruption, and fuel quality concerns. With this tool, the authority hopes to prevent malpractice and ensure that consumers have access to the best quality products.
The launch of the app is also a response to the growing concerns surrounding the unregulated nature of the country’s fuel distribution network. Last year, OGRA had to refute reports regarding the deregulation of fuel prices, highlighting the potential negative impact on both the oil industry and the general public. The authority continues to closely monitor fuel prices, and the introduction of the ‘Rahguzar’ app is seen as part of a broader effort to maintain fair pricing and curb illegal practices.
Chairman OGRA also revealed that the collaboration with FBR started in August 2024, underscoring the importance of joint efforts between regulatory bodies in improving the oil industry’s transparency. With the ‘Rahguzar’ app, OGRA aims to bring more accountability to the sector, preventing illegal activities while offering a reliable solution for consumers.
The ‘Rahguzar’ app has been well-received as an important step forward in regulating the fuel distribution industry and empowering consumers to identify illegal or substandard outlets. The app not only strengthens the monitoring of fuel stations but also provides a clear platform for reporting irregularities, which is crucial in maintaining public trust.
As Pakistan’s oil supply chain becomes increasingly digitized, initiatives like the ‘Rahguzar’ app are expected to improve the efficiency and integrity of the sector, paving the way for better consumer experiences and higher standards within the industry.