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Neem Enters Insurance Sector with EFU Life to Digitize Premiums and Claims via Embedded

  • May 14, 2025
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Neem, a Pakistan-based embedded finance platform that has secured over $4 million in seed funding from a mix of global and local investors, has announced a strategic partnership with EFU Life Assurance to venture into the insurance sector. This collaboration marks a significant step in Neem’s mission to digitize complex financial processes and improve accessibility to critical financial services across Pakistan.

In a statement issued on Tuesday, Neem revealed that the partnership is aimed at digitizing the entire insurance value chain—ranging from premium collection to claims disbursements—by leveraging its robust financial infrastructure. The integration is expected to streamline operations for EFU Life and provide a more seamless experience for customers. A key component of this transformation is Neem’s “Payment Button,” which enables EFU Life customers to pay their insurance premiums digitally using cards, wallets, and bank transfers. These payments are automatically matched with policy numbers, reducing the risk of manual errors and improving reconciliation efficiency.

Furthering the partnership, Neem is also developing a white-labeled wallet system for EFU Life. This wallet will allow policyholders to store funds, top up through various payment methods, and use those funds for purchasing policies, paying premiums, and even receiving claims disbursements. Additionally, EFU Life’s insurance offerings will soon be integrated into Neem’s Shariah-compliant earned wage access platform, Neem Paymenow. This integration will enable salaried employees to directly access and purchase Islamic insurance products—such as life, health, and accident coverage—within the same platform where they receive their earnings.

Azeem Pirani, Chief Operating Officer at EFU Life, emphasized the impact of this digital shift. “The integration of Neem’s payment platform has helped us reimagine how premiums are collected—making the process faster, more secure, and customer-friendly. By digitizing this critical touchpoint, we’re improving efficiency for our teams and convenience for our policyholders, while laying the foundation for a more inclusive insurance experience,” Pirani stated.

Neem co-founder Nadeem Shaikh explained the company’s decision to enter the insurance sector, highlighting that it represents one of the most underserved segments of Pakistan’s financial ecosystem. Despite a growing need for financial protection, insurance penetration in Pakistan remains under 1% of GDP, far below regional averages. Shaikh noted that outdated and cash-heavy processes continue to be a major bottleneck. Neem’s digital-first infrastructure aims to tackle these inefficiencies head-on by embedding payments and wallet solutions directly into the insurance experience.

Looking ahead, Neem plans to extend its embedded finance model to other insurance providers, supporting the broader sector’s transition to digital. The company’s approach is sector-agnostic and centers on embedding financial services wherever there is a need for access and operational improvement. Beyond insurance, Neem already operates across key industries such as healthcare, logistics, mobility, agriculture, education, retail, lifestyle, security, workforce management, and e-commerce, with partners like Sehat Kahani, TCS, ezBike, Bakhabar Kissan, Edkasa, and many more.

As Neem deepens its presence in these verticals, the startup continues to position itself as a crucial enabler of digital transformation across Pakistan’s financial and business landscapes, with embedded finance at its core.

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