Internet users in Pakistan are experiencing widespread service degradation as multiple ISPs, including Nayatel and PTCL, confirm ongoing disruptions affecting both local and international connectivity. Users have reported slower speeds, dropped connections, and limited access to essential services since early morning hours, with the issues still unresolved by midday.
According to an advisory issued by Nayatel’s Technical Assistance Center, the disruptions stem from multiple simultaneous incidents impacting internet traffic across several service layers. One key issue involves Nayatel’s upstream provider, which has reported difficulties in managing eastbound international traffic. This has resulted in slower access to websites and online services hosted outside Pakistan, particularly in regions routed through affected global networks.
Additionally, several users are encountering problems accessing Microsoft services. Outlook, Teams, and OneDrive have all been intermittently unavailable or operating at reduced performance levels across the country. Microsoft has acknowledged the problem and is investigating a widespread outage that is not limited to Pakistan but affecting users globally. This has compounded frustration among enterprise users who rely heavily on these tools for daily communication and collaboration.
Cloudflare-hosted services are also experiencing disruptions. A range of websites and apps relying on Cloudflare infrastructure are currently facing latency issues or have become completely unreachable. These outages are believed to be linked to broader network-level instability, though specific technical details remain under assessment by the affected service providers.
Nayatel clarified that these disruptions, while separate in origin, are overlapping in effect and creating a compounded impact for users. The result has been inconsistent access to services, ranging from slow browsing speeds to complete disconnection from certain apps and websites. Similar reports have emerged from PTCL and other ISPs, confirming that the disruptions are not isolated and likely tied to broader infrastructural challenges beyond any one provider’s control.
Technical teams from both local ISPs and international service operators are currently working to identify root causes and restore normal operations. However, no official timeline has been communicated yet for full resolution. Users across cities such as Islamabad, Lahore, and Karachi continue to report issues with email services, cloud platforms, and other internet-dependent applications.
This incident has once again highlighted the fragile dependency on global network infrastructure and upstream providers, especially when compounded by outages in widely used platforms like Microsoft and Cloudflare. While efforts to resolve the issue remain ongoing, users are advised to expect intermittent service quality until full restoration is confirmed.
