Artificial intelligence will be a critical driver of the U.S. economy. See what IBM’s Watson is doing at GlaxoSmithKline, Staples and 1-800-Flowers
Artificial intelligence will be a critical driver of U.S. economy. This package shows how three companies are using IBM’s Watson A.I. in innovative ways.
GlaxoSmithKline is using Watson to better connect with customers. GSK is rolling out a Watson-based question-and-answer feature first for its Theraflu cold and flu medication, enabling customers to ask questions by voice or text through GSK’s online ads.
1-800-Flowers sees A.I. as a means of making sense of an increasing flood of data, while answering customers’ questions, taking their orders and helping them feel more connected to their brand.
Stories in this package are:
*With IBM’s Watson, GlaxoSmithKline tackles sniffle and cough questions
