The national carrier PIA is working on improving their website functionality and online booking.
Therefore in order to achieve their target, they have partnered with HITIT Computer Services, a Turkish IT solutions company.
According to Chairman and CEO PIA Muhammad Saqib Aziz PIA’s new IT partner is to bring modernization and convenience to customers. Furthermore, he added that the national carrier is making efforts to ensure that the transition from one service to the other is glitch free.
HITIT’s crane solutions will be used for reservations, inventory control, ticketing, check-in procedures, flight operations, scheduling, revenue management, accounting and crew management within the airline. The addition of these services will not only provide great value for customers but will also be cost effective for the airline.
However, while the transition takes place the customers of PIA are advised to remain patient with the services.