Pakistan is moving swiftly to expand its digital governance framework, with the government confirming that 100 online public services will be available by December 2025. Minister for IT and Telecom Shaza Fatima Khawaja highlighted that this marks one of the fastest and most comprehensive expansions of e-governance in the country’s history. The digital push is supported by legislation and policy reforms introduced this year, particularly the Pakistan Digital Nation Act, which now serves as the central framework for digital transformation across public systems, financial services, and citizen-oriented platforms.
During her statement, Khawaja highlighted key milestones that have already reshaped service delivery in Pakistan. The rollout of digital ID cards, a nationwide super app modeled on Kyrgyzstan’s Tunduk, and the recently approved national AI policy are central components of the ongoing transformation. Platforms like RAAST have enabled fully interoperable QR-based payments across banks and digital wallets, while the e-office system has transitioned 98% of federal government operations online. These platforms now allow real-time monitoring of documents, approvals, and workflow, demonstrating the operational efficiency of Pakistan’s digital shift.
Khawaja emphasized that Digital Pakistan is evolving into a fully functional ecosystem supported by stronger cybersecurity measures. Establishment of National CERT, NTISB, and ongoing efforts to finalize a national cybersecurity policy, which will create an independent Cybersecurity Authority, reflect the government’s commitment to secure and resilient digital infrastructure. She also noted that apps such as Islamabad’s Asaan Khidmat are already delivering online services, while digital ID applications are live and over 50 services are fully operational nationwide. With this foundation, the target of 100 services by next month is on track.
The minister further highlighted growing international collaboration, particularly with Kyrgyzstan, to enhance digital connectivity, joint IT product development, and access to global markets. Through these initiatives, Pakistani tech companies operating in over 190 countries will have additional opportunities for expansion and cross-border integration. Khawaja stressed that the expansion of online services is not only about convenience for citizens but also about creating an interoperable, secure, and transparent administrative system that strengthens the overall digital ecosystem. With the government actively integrating legislation, technology, and international collaboration, Pakistan is positioning itself to achieve a new level of digital governance efficiency.
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