The National Database and Registration Authority (Nadra) has announced that three new mega centres will be launched in Karachi by March 2026 to improve access and convenience for citizens. The announcement was made by Nadra Director General Sindh Aamir Ali Khan at a programme hosted by the University of Karachi, where he explained the organisation’s ongoing efforts to expand its reach and integrate more technology into its services. He said the new mega centres will be established in Gulshan-i-Iqbal, Gulberg and Surjani Town, locations chosen to help reduce congestion and provide easier access to residents across different parts of the city.
Aamir Ali Khan stated that Nadra has consistently sought to address citizens’ needs by leveraging technology and simplifying processes. According to him, the expansion of physical centres is complemented by Nadra’s investment in digital services, allowing more people to complete transactions without having to visit offices in person. He highlighted that citizens can now access many core services from their mobile phones using the Pak ID App, which offers a range of facilities designed to save time and effort. This approach, he said, reflects Nadra’s commitment to using technology for public convenience while simultaneously strengthening data security and service delivery. He also called on students and younger citizens to play an active role in raising awareness about these services, emphasising how digital literacy can accelerate adoption and improve the overall experience for the public.
The event also underscored the importance of digitalisation for transparency and national development. University of Karachi Vice Chancellor Prof Dr Khalid Mahmood Iraqi remarked that digitised systems not only streamline operations but also act as an effective mechanism for preventing corruption and ensuring fairness in service delivery. He noted that Nadra’s services are increasingly accessible to Pakistanis living abroad, demonstrating how digital solutions extend beyond borders and serve a global community of citizens. This, he said, reinforces the importance of adopting digital tools to strengthen governance and improve public service outcomes.
Speakers at the programme highlighted that the opening of new centres, combined with online and mobile services, marks a shift towards a more integrated model of citizen facilitation. By expanding both physical infrastructure and digital access points, Nadra aims to ease the burden on existing offices and cut waiting times, while ensuring that Pakistanis—whether at home or overseas—benefit from more efficient processes. The initiative also reflects a broader move across public sector organisations to modernise their operations through technology, making essential services faster and more accessible for everyone.
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