The Khyber Pakhtunkhwa government has rolled out a new mobile app designed to streamline financial assistance for families affected by floods across the province. Chief Minister Ali Amin Khan Gandapur inaugurated the Digital Disaster Compensation Management app, developed by KP Information Technology Board (KPITB), which has been integrated into the government’s digital service delivery platform “Dastak.” This initiative aims to ensure compensation is distributed in a transparent, efficient, and timely manner while reducing risks of fraud and eliminating the traditional paper-based system.
The app enables flood-affected citizens to submit claims for property and livelihood damages, upload evidence, and receive direct cash transfers into their bank accounts. Using geo-tagging technology, damages are verified on-site, which helps prevent fraudulent submissions and ensures only genuine claimants are compensated. A real-time monitoring dashboard has also been developed to give senior officials, including the Chief Minister and Chief Secretary, live updates on claims and disbursements. This level of oversight is expected to bring accountability and speed to the entire process, reinforcing trust between citizens and the provincial government during ongoing relief operations.
In parallel with the app’s launch, KP has established a special fund account under the Provincial Disaster Management Authority (PDMA) to handle all disbursements. Each transaction will be digitally recorded, making the entire flow of funds auditable and transparent. To further bolster the relief fund, Chief Minister Gandapur announced that he would donate one month of his salary, while cabinet ministers will contribute half a month, MPAs one week, officers in Grade-17 and above two days, and Grade-1 to 16 employees one day’s salary. These contributions reflect a collective effort across government tiers to support flood victims, ensuring that the fund remains sustainable and adequately resourced.
Relief activities are already underway in affected districts such as Buner, where emergency camps have been established, and compensation for casualties and injuries has started. Surveys are being conducted to assess losses to homes, shops, livestock, and small businesses, which will feed into the app’s compensation framework. The government has emphasized its commitment to replacing traditional food package distributions with direct cash transfers, giving families the flexibility to purchase what they need most. Verification of all beneficiaries will be carried out using NADRA data to eliminate duplication and ensure that assistance is delivered only to legitimate claimants.
While the Digital Disaster Compensation Management app is not listed as a standalone application on app stores, citizens can access it through the KP Super App developed by KPITB, available on the Apple App Store. The disaster claims service is integrated as a module within Dastak. Additionally, KPITB’s Digital Assessment Platform on Google Play serves as a tool for field officers conducting site-based surveys, although it is not intended for direct public use. Citizens seeking direct access and detailed instructions are encouraged to use the official KPITB website or KP government portal, where all updated information and links are available. With this initiative, KP has taken a significant step toward digitizing disaster relief processes, ensuring transparency, efficiency, and improved service delivery for its citizens.
Follow the SPIN IDG WhatsApp Channel for updates across the Smart Pakistan Insights Network covering all of Pakistan’s technology ecosystem.